In the last few years and because of the changes in the environment and world economy, the term Social Responsibility (SR) has become an increasingly discussed topic among consumers and organizations: – consumers have become more alert of which products/services should buy, depending on how those products/services have been produced,– Read more…
Moving quality beyond product is the new topic ASQ CEO Paul Borawski has proposed to discuss with the Influential Voices. The topic came out because of the new annual survey from The Conference Board CEO Challenge® 2012: Risky Business—Focusing on Innovation and Talent in a Volatile World. The final report from the Quality Council, that Read more…
In May, ASQ CEO Paul Borawski wrote in his blog about “The Government/Quality Puzzle“. Some of his thoughts were: “Why do citizens expect and demand so little accountability for the poor use of resources in government? Why do so few leaders charged with leading countries, states, provinces, and cities require Read more…
This month, ASQ CEO Paul Borawski wrote in his blog about happiness and job satisfaction in the quality field, and asked a question to discuss with the Influential Voices group: “Are quality professionals happy on the job?” This interesting topic came to live because a recent study from CareerBliss.com, published Read more…
Un interesante artículo escrito por la columnista Jacquelyn Smith de la revista Forbes revela que, según un estudio realizado por la empresa CareerBliss las personas que trabajan como Ingenieros en Aseguramiento de Calidad de Software son los empleados mas felices/satisfechos en los Estados Unidos. El estudio se llevó a cabo encuestando a mas Read more…
March is here and so it is the new ASQ CEO Paul Borawski blog post, with an interesting topic to discuss: How Do You “Sell” Quality? How do you convince senior executives (often CEOs) and public officials that quality is important and an essential strategy for–pick your ending–performance excellence, competitiveness, Read more…
This is really fun! I couldn’t stop laughing while reading Mark Graban blog post about a Twitter game he started few weeks ago. He asked people to come up with jokes about popular bands and songs names, with a little quality-releated change on it. My favorite band is Justin Time-berlake Read more…
Q: I’m a Quality Control Inspector, my question is: as I am working as QA/QC means both works i’m carrying out, is this advantageous for me or I must keep concentration on only one side? ~Jasim~ A: Answering your question, my opinion is that, if this is your first job, working for Read more…
My video for the ASQ contest. Transcript below. I’m a System Engineer from Argentina, and I love Quality. When I was in my last year of college, I had the subject Quality, and started to get interested on it. Then, I joined a software development company and being part of Read more…
As we’ve talked in a previous post about the Definition of Quality, with these 2 terms exist the same “issue” where every single person/organization defines Quality Assurance (QA) and Quality Control (QC) in a bit different way. Also, many people including HHRR (Human Resources) and quality professionals do not know Read more…
CUSTOMER PERSPECTIVE Now days, the customers are who define what is quality for them based on their needs and preferences. So quality is the perception that the customer has of the product or service based upon that person’s evaluation of his/her entire experience. That perception will influence on the customer willingness to pay and use the Read more…
Yes, there are a lot of definitions of quality; some are more related to objective facts while others to more subjective feelings. The truth is that dictionary definitions (dictionary.com) are usually not enough in helping quality professionals to understand the concept. In addition, every quality expert and every single person defines quality Read more…
