“AN IMMIGRANT’S GIFT” – Dr. Joseph Juran

“An Immigrant’s Gift” is a documentary that aired on the Public Broadcasting System (PBS) in the United States in the mid-1990s that told the story of Joseph M. Juran and his contributions to Japan, the United States, and the world. WoodsEnd, Inc., produced the documentary. WoodsEnd interviewed over 30 prominent leaders in industry and quality worldwide[…]

Sargento Cheese RECALL due to potential Listeria contamination

On February 10th, 2017, one of the Supplier of Sargento Foods Inc., Deutsch Kase Haus, LLC of Middlebury, Ind., has notified the company that a specialty Longhorn Colby cheese they supplied to Sargento must be recalled due to a potential contamination of Listeria monocytogenes. Sargento Foods Inc., one of the biggest cheesmaker on the US, issued[…]

How to promote innovation?

Every month, ASQ – American Society for Quality selects a quality-themed topic for Influential Voices bloggers to discuss as part of a round table. The October  topic is: How can employers leverage quality to invite innovation? Here is my answer: It is well known that innovation is an important driver of growth for any organization. The[…]

Manufacturing Day!

October 7th 2016 is the 5th anniversary of MANUFACTURING DAY℠ celebrated every first Friday of October in the USA, several Canadian provinces, Mexico and Puerto Rico.  The idea for celebration was to “address common mis-perceptions about manufacturing by giving manufacturers an opportunity to open their doors and show, in a coordinated effort, what manufacturing is —[…]

The Global State of Quality – 2016

The 2nd Global State of Quality is here! This new iteration of the 2013 research provides an analysis of nearly 1,700 companies. The research results are included in the qualitative and quantitative Discoveries 2016 report, which addresses topics important to enhancing quality, including the influence of the customer, trends in industry standards, training systems, governance structures[…]

RECALL: organic frozen vegetables and fruits from CRF Frozen Foods

Inspectors from the FDA (Food and Drug Administration) inspected the CRF Frozen Foods LLC plant in Pasco, Washington from March 14 trough 17 – 2016, founding several observations causing the operation suspension at Pasco facility and a voluntary recall of around 360 organic frozen vegetables and fruits that have the potential to be contaminated with Listeria monocytogenes and linked to[…]

Employee engagement: hard but possible goal to achieve

Among different definitions out there I like the one that says: “Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.” In every organization you can find employees who fall in any of these 3 categories: Engaged: employees work with passion[…]

If Japan Can, Why Can’t We? – 1980 NBC documentary finally available!

On June 24, 1980 NBC, the television broadcasting company, presented a documentary called “If Japan Can… Why Can’t We.” as part of NBC’s White Paper series. They featured Dr. W. Edwards Deming, an american who went to Japan on 1950 and taught the Japanese his leadership philosophy and all about quality and productivity making them, at that time,[…]

RECALL: Mars recalls chocolate bars in 55 countries after plastic found in product

On February 23rd 2016 US-owned Mars, one of the biggest chocolate factory in the world announced a huge recall after a customer found a piece of red plastic in a Snickers bar bought in Germany on January 8th.  After he complained to the company, the plastic was traced back to its factory in the southern Dutch town of Veghel,[…]

AUDIT, a tool to talk with the C-Suite

Talking about Quality to the C-Suite is a real challenge. There are a lot of strategies and tools than can help any quality professional to make the C-Suite understand and take decisions through a quality perspective. This month I read an interesting post in the ASQ blog called “Talking To the C-Suite About Quality” by[…]

Interview #10: Luciana Paulise

Excited to announce a new interview of the Quality Interview Chain. Let me introduce you to my friend and ASQ Influential Voices: Luciana Paulise. A business consultant and founder of Biztorming Training & Consulting, who focus on helping and motivating small and medium businesses to keep growing and achieve success. Enjoy it! SHARE > Nominate > Connect[…]

Interview #9: Vinay Goyal

A new interview of the QIC – Quality Interview Chain is here! Today let’s meet Vinay Goyal, a QMS professional with more than 30 years of experience. Enjoy the interview! SHARE > Nominate > Connect > Learn * YOURSELF / OCCUPATION: Who are you and what you do?  Hi My name is Vinay Goyal, I was[…]

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